Privacy policy
Privacy Policy
1. Introduction
This Privacy Policy describes how the Avoriaz Tourist Office (hereinafter referred to as “we” or “Avoriaz 1800 Tourist Office”) collects, uses, and protects your personal data when you browse our websites www.avoriaz.com, https://reservation.avoriaz.com, and visitevirtuelle.avoriaz.com, as well as when you participate in the Avoriaz Quest contest.
We attach great importance to the protection of your personal data and to respecting your privacy, in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.
2. Data Controller
The data controller is:
Avoriaz Tourist Office
44 Promenade du Festival
74110 Morzine – France
📧 info@avoriaz.com
3. Data Collected
As part of the contest and your browsing on our websites, we collect only the data necessary for managing your participation and improving your user experience:
- First and last name
- Email address
- Date of birth
- Country of residence
- Cookies and browsing data (via our consent management tool Axeptio)
No other personal data is collected without your explicit consent.
4. Purpose of Processing
Your data is used only for the following purposes:
- Managing your participation in the Avoriaz Quest contest;
- Contacting you in case of winning or for information about the contest;
- Ensuring the proper functioning and security of our websites;
- Producing anonymous traffic statistics;
- Displaying personalized advertisements on Meta platforms (Facebook and Instagram) as part of communication and promotional campaigns for the Avoriaz destination;
- Sending informational or promotional email campaigns, including news, events, special offers, and updates about Avoriaz resort.
These processes are carried out only with your explicit consent, collected through the participation form or the Axeptio cookie consent banner.
You can withdraw or modify your consent at any time through the “Manage Cookies” link or the unsubscribe link in our emails.
5. Legal Basis for Processing
The processing of your data is based on:
- Your consent, given through the participation form and the cookie consent banner;
- The legitimate interest of the Avoriaz Tourist Office to ensure the proper functioning and security of its services.
6. Cookies and Trackers
Our websites use cookies to enhance your browsing experience.
Consent management is handled by Axeptio (www.axept.io), allowing you to accept, refuse, or customize your preferences at any time.
👉 Manage Cookies
For more information on the cookies used, please consult our Cookie Policy.
7. Data Retention
Your personal data is retained for a maximum of 24 months after the end of the contest or your last contact with the Avoriaz Tourist Office.
Cookies are stored for a maximum of 13 months, in accordance with CNIL recommendations.
8. Data Recipients
Your data is not shared with partners, third parties, or external service providers, except for technical services required to operate the websites and contest.
No data transfers outside the European Union are performed.
9. Your Rights
In accordance with the GDPR, you have the following rights regarding your personal data:
- Right of access
- Right of rectification
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to object
- Right to data portability
You can exercise these rights by contacting us at:
📧 info@avoriaz.com
If you believe your rights are not being respected, you may file a complaint with the CNIL (www.cnil.fr).
10. Data Security
We implement all appropriate technical and organizational measures to protect your personal data from loss, alteration, unauthorized access, or disclosure.
11. Changes to This Policy
This Privacy Policy may be updated at any time to reflect legal, technical, or organizational changes.
The most recent version is available on this page.
12. Contact
For any questions regarding this policy or the protection of your data, please contact us at:
📧 info@avoriaz.com