PRACTICAL INFORMATION FREQUENTLY ASKED QUESTIONS

You have questions 

We have answers

Find replies to the most popular questions in our FAQ section.  

 

General questions: 

  • Should we say « Avoria » or « Avoriaz »? 
    Find out all you want to know about the resort by visiting our « History » page, right >>Here<<
  • How do the sleighs and snow vehicles of Avoriaz 1800 operate? 
    Check out information and fares >>Here<<
  • How are arrivals organised in Avoriaz 1800? 
    For a hassle-free arrival, follow the guide >>Here<<
  • How are departures organised? 
    Find top tips for your departure >>Here<<

Sanitary measures: 

  • What measures have been implemented at the resort? 
    Check out our special page for information and updates >>Here<<
  • Are there any special conditions relating to ski pass cancellations?
    Check out our special page for information and updates >>Here<<
  • Are there any special conditions relating to accommodation cancellations? 
    Check out our special page for information and updates >>Here<<

Questions about the ski area: 

  • How do I order a lift pass online? 
    Go to www.skipass-avoriaz.com
  • Where can I purchase or collect my lift pass once at the resort?
    Find sales outlets and opening times >>Here<<
  • Which slopes/lifts are open today? 
    See real-time information on openings/closures >>Here<<

Questions about getting around: 

  • Where is the Prodains express cable car? 
    The bottom station is in the Ardoisière valley (Geolocation >>Here<<) and the top station at 1800m is on Place Jean Vuarnet (Geolocation >>Here<<)
  • How do I get to Morzine? 
    The Prodains express cable car takes you to the Morzine valley in just 4 minutes (See times and fares >>Here<<). You can then catch a local shuttle bus to Morzine centre (See timetables and fares >>Here<<). 
  • How do I get to Thonon-les-Bains and Cluses? 
    Check out our list of taxi and transfer services >>Here<< or the list of bus services >>Here<<.
  • How do I get to Geneva? 
    Check out our list of taxi and transfer services >>Here<< or the list of bus services >>Here<<. From Thonon-les-bains you can also get to Geneva on the Léman Express. Find more details >>Here<<).
  • How can I get real-time information about road conditions? 
    Find road and traffic information >>Here<<

Questions about activities:

  • What activities and events are happening this week?
    See our calendar for upcoming events >>Here<< and check out our daily activities programme to find out what’s happening >>Here<<
  • Are there any walking/snowshoeing trails?
    Yes, discover our pedestrian trails and lifts >>Here<<
  • I don’t ski, what else is there to do at the resort?
    Check out our full list of activities >>Here<<
  • What can we do when the weather is bad?  
    Find all our indoor activities >>Here<<

Lost property: 

  • Where is the lost property office? 
    For lost and found items, please go to the Municipal Police Station, every day from 6 pm to 7 pm. (Tel : +33 (0)6 20 85 65 17 or +33 (0)4 50 74 65 60 7 days a week)