You have questions 

We have answers

Find replies to the most popular questions in our FAQ section.  


General questions: 

  • Should we say « Avoria » or « Avoriaz »? 
  • What will the weather be like tomorrow? 
  • How do the sleighs and snow vehicles of Avoriaz 1800 operate? 
  • How are arrivals organised in Avoriaz 1800? 
  • How are departures organised? 

Sanitary measures: 

  • What measures have been implemented at the resort? 
  • Are there any special conditions relating to ski pass cancellations?
  • Are there any special conditions relating to accommodation cancellations? 

Questions about the ski area: 

  • How do I order a lift pass online? 
  • Where can I purchase or collect my lift pass once at the resort?
  • Which slopes/lifts are open today? 
  • What is the quickest way to get to Switzerland? 
  • Where is the beginners’ ski area? 

Questions about getting around: 

  • Where is the Prodains express cable car? 
  • How do I get to Morzine? 
  • How do I get to Thonon-les-Bains and Cluses? 
  • How do I get to Geneva? 
  • How can I get real-time information about road conditions? 

Questions about activities:

  • What activities and events are happening this week?
  • Are there any walking/snowshoeing trails?
  • I don’t ski, what else is there to do at the resort?
  • What can we do when the weather is bad?  

Lost property: 

  • Where is the lost property office?