PRACTICAL INFORMATION FREQUENTLY ASKED QUESTIONS
You have questions
We have answers
Find replies to the most popular questions in our FAQ section.
General questions:
- Should we say « Avoria » or « Avoriaz »?
Find out all you want to know about the resort by visiting our « History » page, right >>Here<< - How do the sleighs and snow vehicles of Avoriaz 1800 operate?
Check out information and fares >>Here<< - How are arrivals organised in Avoriaz 1800?
For a hassle-free arrival, follow the guide >>Here<< - How are departures organised?
Find top tips for your departure >>Here<<
Sanitary measures:
- What measures have been implemented at the resort?
Check out our special page for information and updates >>Here<< - Are there any special conditions relating to ski pass cancellations?
Check out our special page for information and updates >>Here<< - Are there any special conditions relating to accommodation cancellations?
Check out our special page for information and updates >>Here<<
Questions about the ski area:
- How do I order a lift pass online?
Go to www.skipass-avoriaz.com - Where can I purchase or collect my lift pass once at the resort?
Find sales outlets and opening times >>Here<< - Which slopes/lifts are open today?
See real-time information on openings/closures >>Here<<
Questions about getting around:
- Where is the Prodains express cable car?
The bottom station is in the Ardoisière valley (Geolocation >>Here<<) and the top station at 1800m is on Place Jean Vuarnet (Geolocation >>Here<<) - How do I get to Morzine?
The Prodains express cable car takes you to the Morzine valley in just 4 minutes (See times and fares >>Here<<). You can then catch a local shuttle bus to Morzine centre (See timetables and fares >>Here<<). - How do I get to Thonon-les-Bains and Cluses?
Check out our list of taxi and transfer services >>Here<< or the list of bus services >>Here<<. - How do I get to Geneva?
Check out our list of taxi and transfer services >>Here<< or the list of bus services >>Here<<. From Thonon-les-bains you can also get to Geneva on the Léman Express. Find more details >>Here<<). - How can I get real-time information about road conditions?
Find road and traffic information >>Here<<
Questions about activities:
- What activities and events are happening this week?
See our calendar for upcoming events >>Here<< and check out our daily activities programme to find out what’s happening >>Here<< - Are there any walking/snowshoeing trails?
Yes, discover our pedestrian trails and lifts >>Here<< - I don’t ski, what else is there to do at the resort?
Check out our full list of activities >>Here<< - What can we do when the weather is bad?
Find all our indoor activities >>Here<<
Lost property:
- Where is the lost property office?
For lost and found items, please go to the Municipal Police Station, every day from 6 pm to 7 pm. (Tel : +33 (0)6 20 85 65 17 or +33 (0)4 50 74 65 60 7 days a week)