
PRACTICAL INFORMATION FREQUENTLY ASKED QUESTIONS
You have questions
We have answers
Find replies to the most popular questions in our FAQ section.
General questions:
- Do we utter « Avoria » or « Avoriaz » ?
Know everything there is to know about by reading our History page accessible >>here<< - Is the resort still pedestrian during summer ?
It does. In the streets, strollers rub shoulders with mountain bikers and cyclists, and we
sometimes meet horses or skaters (the access to non-professional vehicles remains prohibited). Information available >>here<< - In summer, how do you move across the resort of Avoriaz ?
Different possibilities exist to move around the resort : by foot, by bike, by little tourist train or with the professional vehicles available at the entrance of the resort. Please note that there are no sledges/carriages in summer. The horses must take a few months off. ? - How do you get to Avoriaz 1800 ?
Follow the guide for an arrival without mishap >>here<< - How do we leave Avoriaz 1800 ?
All our advice for your departure available >>here<<
Health measures :
- What measures are in place in the resort ?
Discover our updated dedicated page >>here<< - Do ski lifts offer special cancellation conditions ?
Discover our updated dedicated page >>here<< - Do hosts offer special cancellation conditions ?
Discover our updated dedicated page >>here<<
Questions about mountain biking and hiking :
- How do I order my ski pas online ?
Go to www.skipass-avoriaz.com - Is there a pass for strollers ?
Yes, hikers can use certain lifts. Information >>here<< - How does the Multi-Pass work ?
The Multi-Pass offers unlimited access to numerous activities in all the Portes du Soleil resorts and discounts on some others. There are Multi-Pass formula to suit everyone :
– The Multi-Pass Sojourn (2 €/day and per person only, for a minimum stay of 2 days). It is aimed to people staying at a Multi-Pass host ;
– The Multi-Pass Day (11€/person for the day). It is aimed at people who do not sojourn at a Multi-Pass host ;
– The Multi-Pass Season (75€/person). It is aimed at peoples who reside near the Portes du Soleil.
Find all information >>here<< - Where can I purchase or collect my pass in the resort ?
Find the points of sale and their timetables >>here<< - Which tracks/ski lifts are open today ?
Find the openings in real time >>here<< - Can I go to Switzerland with the ski lifts in summer ?
Yes, you can. Reach the green mountain pastures of Switzerland by alternating between chairlifts and short and easy walks.
Questions to move about :
- Where is the Prodain Express cable car located ?
The lower station is located at in the Ardoisières valley (Geolocation >>here<<) and the upper
station is at an altitude of 1.800m near the Jean Vuarnet square (Geolocaiton >>here<<) - How do i go to Morzine ?
The Prodains Express cable car takes you to the Morzine valley in just 4 minutes (Times and
prices >>here<<), and local shuttle buses run to the centre of Morzine (Times and prices
>>here<<). - How to go to Thonon-les-Bains and Cluses ?
Find the list of our taxis and transportations >>here<< or the list of bus companies >>here<<. - How to go to Geneva ?
Find the list of our taxis and transportations >>here<< or the list of bus companies >>here<<.
From Thonon-les-Bains the Léman Express also allows you to reach Geneva (More information >>here<<). - How to know the state of the roads in real time ?
Find the road info >>here<<
Questions concerning activities :
- What are this week activities or events ?
Our schedule presents the events to come >>here<< and the program of activities tells you more about the daily activities >>here<< - Do you have walking trails ?
Yes, find the itineraries and pedestrian lifts >>here<< - What to do in the resort during summer ?
Find a list that gathers all our activities >>here<< - What activities do you offer in case of bad weather ?
Find all our indoor activities >>here<<
Lost property:
- Where is the lost property office?
For lost and found items, please go to the Municipal Police Station, every day from 6 pm to 7 pm. (Tel : +33 (0)6 20 85 65 17 or +33 (0)4 50 74 65 60 7 days a week)